Cancellations, Missed Appointments and Late Arrivals

Paris TimeCancellation/Missed Appointment Policy

If you are unable to make an appointment, we request that you call 24 hours in advance. If you do not call to cancel or if you do not show up for your appointment, a cancellation fee will be charged. The fee for cancellations is equal to 50% the normal rate. If you book within the 24hr time frame, this policy becomes effective immediately. All cancellation fees are subject to HST.


Lateness Policy

Your appointment reserves the specified time for your visit (eg. 15, 30, 60 minutes, etc.). If you arrive late for your appointment, you will be charged the full amount of your booked appointment but only receive treatment equal to the time remaining.

If you arrive late for your Doctor’s Report, you will not be able enter the report as you will have already missed important information. Your Doctor’s Report will be rescheduled.